Tuesday, September 16, 2008


Communication Styles by Phil Rich

Ineffective Communication:


Indirect-not getting to the point, never clearly states purpose or intention
Passive-timid and reserved
Antagonistic-angry, aggressive, or hostile tone
Cryptic-underlying message or purpose obscured and requires interpretation
Hidden-true agenda is never stated directly
Non-verbal-communicated through body language and behaviors, not words
One way-more talk than listening
Unresponsive-little interest in the perspective or needs of the other person
Off base-responses and needs of the other person are misunderstood and misinterpreted
Dishonest-dishonest statements are substituted for true feelings, thoughts, and needs

(when evaluating my communication style, I realize I need to work on not being antagonistic, one way, and unresponsive.  I tend to be selfish and explosive when I get upset.)

Effective Communication:


Direct-to the point, leaving no doubt as to meaning or purpose
Assertive-not afraid to state what is wanted or why
Congenial-affable and friendly
Clear-underlying issues are clear
Open-no intentionally hidden messages or meaning
Verbal-words are used to clearly express ideas
Two way-equal amounts of talking and listening
Responsive-attention paid to the needs and perspective of the other person.
Honest-true feelings, thoughts, and needs are stated

(again, when evaluating my communication style, I am pleased to find that I am direct, assertive, clear, open, verbal, and honest.  Considering I only have three bad habits off the other list - and those only come out when I'm really pissed off, for the most part - I would say that I am a decent communicator.  Yay!)

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